As a parent, the joy of having a child that could live a normal life like any other children shattered when knowing the news that my daughter who was diagnosed with severe to profound hearing loss for both ears at the age of 10 years old. Every time looking at my adorable daughter’s face, tears and unaccountable worries mingle in our minds until one day when we come to know about 20dB Digisound.

Giving her a pair of Unitron hearing aids has brought the joy of hearing back to life for my daughter. It is so good to see her now able to hear so much noise of the world and no longer living in her own quietness. Ever since she started to wear the Unitron BTE hearing aids, everything change for the better and the most significant change is that she no longer left out of conversation with the family members and her friends. It has been seven years since Elizabeth having her hearing aids provided by 20dB Digisound and we are very happy and satisfied with the audiologist and the team who have always provided excellent service and follow-up care.

I was amazed by it as I could hear clearly several times better than my analog hearing aid. It was crystal clear. UNITRON MOXI BLU, is smaller than my analog model, light as a feather and its wire is so thin, it is hardly noticeable. The sounds are so natural and comfortably clear that sometimes, I forgot I am wearing it.

Several months later after wearing it, I decided to have a pair to balance my hearing. They perform even better. With a smart control, adjusting the volume becomes easy. Now, I don’t go outside without wearing it. It has become part of my life. Today, I can have a normal conversation with anyone anywhere. Thank you 20dB Digisound, I have my quality life back.

I first discovered mild-moderate hearing loss 15 years ago in June 2007 at SGH when the ENT specialist sent me to the hospital audiologist for testing. Since then, I have been to 5 private hearing centres and each audiometrician confirmed the diagnosis. At the 5th private centre, 20dB Digisound, I had the good fortune to meet the audiometrician there. He were exactly the ones that I had been looking for! Professional, pleasant, knowledgeable, calm, patient and friendly, he spent much time explaining my options and allowing me a generous take-home trial of a week without demanding a deposit. The demo set I took home was from the Phonak Premium range. The other centres had either demanded a deposit with a much shorter trial period, using aids from lower price ranges, or disallowed aids to be taken home.

Although I didn't buy the aids immediately due to the high price and was thinking of using my CHAS blue card to purchase at a public hospital, when I returned to 20dB Digisound in Feb 2022 (7 months later), they welcomed me back. I bought the Premium Phonak range from 20dB Digisound, as by then, I had felt settled in my choice of aids and audiometrician. I was comfortable that I would receive the best possible After-Care sales service from the professionals from 20dB Digisound. 

Buying aids is easy; having a person that I am comfortable with for After-sales care is vital for the long haul. I went with 20dB Digisound as I was able to place my faith and trust in them then and will continue to do so. Absolutely no regrets !!!

20dB Digisound embodies professionalism and empathy — the best hearing care centre ever!. Am so glad that 20dB Digisound has accompanied me in my Hearing Aids journey!

这里让我听力找回自信😁产品质量很好，轻巧方便佩戴舒服。这家店的服务很好，对客人的态度很细心亲切，选择这里做的耳力测试和产品很值得呦！有需要的亲们的最好的选择！👍🏻

Having 20dB Digisound look after my hearing aid requirements has been a marvellous choice as the audiologist looking after me is highly professional,, knowledgeable and most of all patient in dealing with an older person like me, a senior citizen who requires a lot of guidance to be confident enough in using the new hearing aids to replace my earlier set. Hearing care professionalsi at 20dB Digisound, gave me step by step instructions in detail(even writing on paper for me to take away with me for future use.) Such is the dedication of your audiologist that I will have no problems using my Phonak hearing aids. She answered my every question clearly and knowledgeably. I strongly recommend using the services of 20dB Digisound for hearing aids requirements!

Purchased my hearing aid at 20dB Digisound. The staffs here are very professional and kind. I always get good support from 20dB Digisound's specialisti, very friendly and professional manner to handle all my requests and solved my problem. I like to come back here and will recommend this place to those who need good advice for hearing problems.

Very professional. Honestly for the past few years, me and sis have never met such a friendly consultant who has go through all the way to assist our hearing issues. The hearing care specialist at 20dB Digisound is very patient to hear my opinions when we met for the first time. He is so far the only consultant who not only can address our concerns very patiently and also will do extra mile to adjust my hearing aids in better ways. I appreciate his hardwork for going all the way to explore how to adjust the system from my hearing aids to assist my work more efficiently. Frankly speaking, thanks to their recommendation for my hearing aids, I value my hearing aids as it really makes my life better and happier. I’m happy to have my hearing aids work like Bluetooth phone calls whenever there’s call coming in. This is really the best channel I ever had. I can listen better and hearing calls directly from the same aid, without removing the aids just like normal person. With 20dB Digisound’s assistance for all these as a ‘middleman’ , I feel convinced to continue my membership in this company. Thank you 20dB Digisound. 😊

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